Langstone Cliff Hotel Useful Information

Below is a list of answers to the most frequently asked questions, an A to Z of the hotel, if you like. 

You don’t have to read it…..
But you may find it helps.

An alphabetical listing of many of the little things you possibly had intended to ask about anyway.

Originally a booklet that was originally intended for the use of guests on their first visit to the hotel. However, so many guests have told us that the information on many items would have been of value before their arrival at the hotel that we now publish it on our website

Items about which we receive enquiries are listed alphabetically.

We do not suggest that you will find the answer to all your queries – indeed we should almost be sorry if you did, because we should then lose the personal contact that we consider is so important to the Langstone Cliff Hotel.

If you cannot find the answer below, one of our team will be happy to assist you via email, over the phone, or in person. 

ACCESS STATEMENT
The hotel access statement is available here. 

ACCESSIBILITY
We make special efforts to ensure disabled guests and particularly wheelchair users, are as comfortable as possible. All entrances to the hotel and all public rooms have ramped access. The Main entrance to the Hotel and the entrance to the Washington Suite are equipped with Automatic Doors 

There are ten family rooms on the ground floor (again all with ramped access) and many more first floor rooms are accessible by lift. Not all the en-suite bathrooms are negotiable by wheelchair users; however, most are but please check with reception. Three of the ground floor bathrooms have now been adapted as wet rooms. 

In addition to the dedicated accessible toilet in the Washington suite one of the public toilets on the ground floor (both ladies and gents) is wheelchair friendly. 

We keep a few aids for disabled guests at the hotel and can often obtain special orders locally. 

We have no pretensions to be a nursing or convalescent home and no nursing care is offered. However, disabled guests are made thoroughly welcome. Please discuss any special requirements or concerns you may have. 

There is an access statement available by clicking here which gives additional general details about the hotel and its surroundings. 

Although the hotel does not have mobility scooters for hire they can be hired from Dawlish Community Transport who can deliver to and collect from the hotel. They may also be able to help with transport in and around Dawlish. Tel: 01626 888777.

ACCOUNTS
Accounts are available the evening prior to departure up to 10.00pm, or on the morning of departure from 7.00am. Delta, Switch Mastercard, Switch, Solo and Visa are preferred. American Express is also accepted. 

AIR CONDITIONING
The majority of the rooms in the hotel are now air conditioned and more are being updated as and when possible. As of November 2023 48 of the 64 bedrooms are air conditioned as are the majority of the public rooms.

ARRIVAL TIMES
Rooms are not guaranteed ready until 4.00pm, however guests are welcome to arrive at any time and rooms will be made available as soon as possible. 

ATTRACTIONS
The south west is extremely fortunate in as much as there are so many things to do and see in the locality. As well as the many attractions which the hotel has to offer there are many, many attractions just a short walk, drive, bus or train ride away. We have a dedicated display area within the hotel for many of the local attractions and are always happy to pass on any experiences which guests have relayed to us. 

BABY CHANGING
There are a ‘baby changing table’ and nappy bins located in the following locations:

• The ladies’  Indoor pool changing room.
• The gents Indoor pool changing room
• Lincoln ladies toilets
• Unisex baby change/Accesible toilet in the Washington Suite.

BABY FOODS
There is a range of baby food available to purchase from the Lincoln Bar. We do not provide any powdered milks, but are pleased to heat fresh milk for baby bottles. Milk and boiling water are always available from the dining room or Lincoln bar. We are happy to heat or refrigerate guests’ own baby foods. 

We have a few portable refrigerators which we can loan to you for storage of baby foods or medicines for the duration of your stay 

BABY LISTENING
Baby Listening is available in all bedrooms. Reception is normally manned from 7.30am to 11pm for baby listening purposes. We offer the Bebetel system which connects to the hotel telephones and can either dial a parents mobile phone directly if the child cries or can call the hotel reception from where parents will be sought. 

BAGGAGE
We do not pretend that the hotel offers a deluxe porter service, but on the other hand there is always porterage available upon request to Reception. Large items of baggage may be stored, again upon request to Reception. 

BANKS
None of the major banks now have branches in Dawlish, Gerald’s Supermarket at Dawlish Warren (approximately 500 metres) and the local Sainsbury’s approximately a mile away have 24 hour cash machines. The Marina Post office has an internal Link Machine available during opening hours. Costcutters Supermarket in Dawlish has a 24 hour cash machine. Premeier supermarket near Gatehouse School also has a 24 hour cash machine, please ask for directions. 

BAR SNACKS, LIGHT LUNCHES, COFFEE
A host of snacky things are all available from the Lincoln Bar and delivered to wherever you prefer. from 10.30am until 8.30pm. Meals may of course be ordered in advance or as required but all are freshly prepared and may take some time at busy periods. Delivered to whichever public room you prefer. 

– See more on our Food & Drink page. 

BARS
We like to think that our bars are friendly, comfortable places serving the drinks that you want, at sensible prices. We offer a range of Draught beers and Lagers in our Bars. At present (August 203) we can offer:
Carlsberg Lager
Otter Amber Fresh, IPA
San Miguel
Annings Westcountry Gold Cider
Otter Bitter – Locally Brewed real Ale
We will normally have either 1 or sometimes 2 guest ales available as well.

We also have Guinness Surger and selection bottled beer and Ciders as well as a comprehensive selection of wines, spirits and liqueurs, and an extensive range of soft drinks, teas and coffees. 

In addition the Lincoln bar has an espresso machine and we offer a choice of coffees including, Espresso, Latte, Americano, Cappucino, Moccachino and hot chocolate. 

BEACH
Dawlish Warren is a mile long golden sandy beach which has enjoyed blue flag status continuously since 1998. It is an easy walk from the bottom of the hotel grounds (below the outdoor swimming pool) turn left down the public footpath and either cross the railway by the footbridge (approximately 300 metres) or proceed to the underpass which is approximately 500 metres from the hotel. The beach has acres of sand, a wildlife reserve, an 18 hole golf course, some amusements, a children’s funfair, a pub, shops, and spectacular views.

BED GUARDS
There are a limited number of bed guards are available on request.

BEDDING
By and large the hotel makes up beds with duvets. However if blankets, sheets and a bedspread are preferred please say so, we have them and will change them if requested. Pillows are also quite subjective, if yours are not to your liking please mention it to the housekeeping team and they will be changed. There are additional blankets and pillows in your wardrobe.

BIOMASS

The Hotel’s hot water and heating is provided by a Biomass Plant located within the hotel grounds.

BICYCLING
Please see CYCLING

BIRD WATCHING
We regularly play host to groups of bird watchers from all parts of the UK. 

Dawlish Warren National Nature Reserve is an area of grassland, sand dunes, mudflats and centres on a 1½ mile long sandspit/beach across the mouth of the Exe Estuary and is located just a few hundred metres from the Langstone Cliff Hotel 

As part of the Exe Estuary it is one of the most important places for wildfowl and wading birds in the whole of the South West. Thousands of birds come to feed, on migration, or to spend the winter here. 

The Warren is so important that it is protected for its wildlife by both national and international law. 

Further information on bird watching holidays at the Langstone Cliff Hotel, Devon is available by clicking Here. 

There is a guide to the best birdwatching spots in Devon available here.

BOWLS
There are 2 bowling greens in Dawlish.
The first is located approximately half a mile from the hotel at the Marina bowling club where there is also an indoor rink.
The second is located right in the heart of Dawlish at the end of the lawn. 

There are a host of bowls clubs locally and further details of these can be found on our page dedicated to bowling holidays- Please Click Here for further information. 

BROADBAND
The hotel has FREE Wi-Fi broadband access to the internet via our network of FREESPOT Wi-Fi Access points all of these support 802.11b/g/n/ac/ax
We now have a superfast 1Gb leased line connection. 

BROCHURES
We have brochures and leaflets about: 

Jessica’s Beauty room – our Beauty and Holistic Therapist

Amor Hairdressing

Weddings and special events

Conferences and Meetings

Bar Snack Menu

Jazz Weekends

Entertainment Brochure

The History of the Hotel
These brochures can be downloaded from the Brochures page. 

Alternatively just use our contact page and we should be delighted to post you a copy of any or all of the brochures. 

CABARET
We offer cabaret on selected evenings throughout the year. Always we present professional acts of a high standard and for our Langstone Specials we seek acts of truly international standing, many of whom are household names. (See Special Weekends). Details of the current programme are also available to view on the entertainments page. 

CANCELLATIONS.

A deposit of the value of the first night’s accommodation is requested at the time of booking. Free cancellation before 10.00am 2 days prior to arrival. For bookings cancelled after 10.00am 2 days prior to arrival the deposit will be forfeited. Having arrived at the hotel, should you wish to cut short your stay, full accommodation charges may apply.  If for any reason you wish to cancel your holiday, we must receive notification in writing or via e-mail.  We strongly recommend that you obtain adequate holiday insurance.

The cancellation policy may vary for different tariffs, please check your confirmation.

Please see our Terms and Conditions

CAR PARKING
Please park within the marked bays. 

There are dedicated disabled Car Parking spaces at the front of the hotel and at the end of the Washington Suite. 

Management are not responsible for loss or damage to vehicles parked in the hotel grounds. 

There is parking for over 200 cars plus space for coaches. 

In July 2022 two 7kwh Car Charging points were installed these are located adjacent to the Biomass Boilers in the upper Car Park.

As of the 28th August 2020, our Car Park is being managed by Smart Parking. All customers of the hotel, that book direct (both resident and non-resident), are still able to park free of charge, but you are required to sign in at reception with your car registration on arrival.

Please ensure that all vehicles in your party are registered, to avoid fines.

Please note that all fines come directly from Smart Parking, not the hotel and if you receive a fine and wish to contest it, you will need to contact Smart Parking directly. 

CASH MACHINES
Please see BANKS for the location of our nearest cash machine. 

CELEBRATIONS
Anniversary’s, birthdays, weddings, christenings, retirement, just plain “pleased to see you”. We can help with the cakes, flowers, chocolates, champagne, balloons – just let us know your requirements. 

CHECK-IN
Guests may arrive and use the hotel facilities at any time on their day of arrival but please be aware that rooms may not be available before 4.00pm. 

CHECK-OUT
We would kindly request that guests vacate their rooms by 10.30am on the day of departure. Should you wish to retain your room after this time please contact reception. 

CHEMIST
There is a dispensing chemist located in Dawlish Warren located at the bottom of Mount Pleasant Road close to the entrance to the beach. There are 3 dispensing chemists in Dawlish approximately 2 Miles away and 1 located in Starcross approximately 2 miles in the other direction. The hotel carries a small range of toiletries at reception. 

CHILDREN
Children are very welcome! Children are fun, nasty, dirty, disobedient and good business, children are very, very welcome!

This little piece of nonsense was written about fifty years ago (yes, really) with tongue in cheek, by Geoff Rogers, now it manages to offend about one in ten thousand – but a lot of others smile and nod – so it stays!

We really do welcome children of all ages.There is an abundance of cots and highchairs, we also have a few bedrails. There are changing tables and nappy disposal bins in two of the public toilets on the ground floor. There is an efficient baby listening system. Baby food is readily available, chefs are pleased to process foods to parents’ instructions. Mini-refrigerators are available for bedrooms to keep bottles or medicines at the required temperatures (please reserve in advance). There are both indoor and outdoor play facilities. Professional children’s entertainment is offered most evenings when the schools are on holiday. If you do not see something or some service that would make things easier for you – please ask. We may have it already, or be able to arrange in a very short space of time.
Above all we really are a family hotel, run by a family that cares for families.

CHILDREN’S ENTERTAINMENT
There is children’s entertainment most evenings during school holiday periods (and sometimes during the day). 

The entertainment is designed for all ages from toddlers to the ten to twelve group. Additional information can be found by clicking Here
Please contact reception for the latest information or check out our Facebook events page. for details of forthcoming events. 

CHILDREN’S MEALS
During the school holiday periods in addition to the regular dinner menu we like to offer a selection of children’s favourites these can include fish fingers, chicken fillets, sausages, pasta and beans for children to select from, this is inclusive to those on half board or full board terms but chargeable to those on room and breakfast or room only terms. Should you wish to feed your children before dinner please contact the bar before 5.00pm and we would be delighted to arrange this earlier in the evening.

CHILDREN’S PLAY AREAS
There is a soft play area located in the Woodland room and two wooden play areas located on the lawns.

CHRISTMAS AND NEW YEAR
Yes we are open and it’s lots of fun. We publish an outline of the years Christmas Programme in the spring of each year. 

COCKTAILS
We offer a small selection of Cocktails (alcoholic) and Mocktails (Non-Alcoholic) at the bar.

COMPLAINTS
In the best organised establishments things do go wrong occasionally. Should you have any problem – large or small – please contact one of the family or Reception immediately. 

The most difficult problems to deal with are the ones we have no knowledge of. 

CONFERENCES MEETINGS & SEMINARS
The Langstone Cliff is particularly well equipped for the presentation of conferences, meetings, seminars, training courses and all manner of business needs. There is a section of our website dedicated to conferences and meetings which can be found by clicking here. 

We invite you to discuss any special requirements you may have. 

CYCLING
The hotel has a a smaller 5 cycle rack immediately adjacent to the front doors of the hotel and a larger 10 cycle covered rack located just off the upper car park located between the Washington Suite and the Biomass Boiler.

The Hotel is located on National Cycle Route 2 which encompasses the Exe Estuary Trail and runs from Dawlish to Exmouth up one side of the Exe Estuary and down the other side this is over 90% on dedicated cycle paths and is approximately 16 Miles each way, mostly level.

There are several other cycle trails in the local area which you can read about here.

There are manual and e-bikes available for hire from https://exetrailcyclehire.co.uk/ Located in the car park adjacent the entrance to the beach at Dawlish Warren.

DANCING
Dance Breaks are featured at the hotel throughout the year, some are suitable for beginners. For the full brochure please speak to Reception. 
Forthcoming events at the Langstone Cliff Hotel can be viewed by clicking here or please feel free to give us a call on 01626 868000 between 7.30am and 10.45.pm 7 days a week. 

DAWLISH
The closest town to the hotel is Dawlish, It is approximately 1.5 miles from the hotel and there are walks along the sea wall and the cliff tops to the town approximately 30- 40 minutes.

Dawlish is located at the outlet of a small river, Dawlish Water (also known as The Brook), nestling between Permian red sandstone cliffs, and is fronted by a sandy beach with the South Devon Railway sea wall and the Riviera Line railway above. Behind this is a central public park, The Lawn, through which Dawlish Water flows. There are a selection of shops, pubs and restaurants located on either side of the Lawn. At the Inland end of the lawn is Dawlish Lawn Bowls club.

There is some street parking availble on either side of the Lawn and a large pay and display car park at the end the Lawn which also contains Dawlish Museum and Dawlish Medical Centre.

Immediately to the south-west of Dawlish is a headland, Lea Mount, with Boat Cove at its foot and Coryton Cove, the furthest part of the beach accessible by the seawall path behind it.  To the north-east, via the beach or seawall, the coast can be followed for some 2 km to Langstone Rock and the resort of Dawlish Warren beyond.

Dawlish is also known for its black swans (Cygnus atratus), introduced from Western Australia, which live with other exotic waterfowl in a small urban sanctuary on Dawlish Water.^[7] There are several attractions in and around the town, such as beaches, safari mini-golf, a waterfowl centre, a theatre, a leisure centre with a pool, a countryside park, and the Dawlish Museum.

DEFIBRILLATOR
There is a fully automatic defibrillator held at Reception.

DEPARTURE
Guests are asked to vacate their rooms by 10.30 am on the day of departure. This really is most important, it is not necessary to vacate the hotel, of course, and we shall be happy to provide meals to suit your travel arrangements. 

DINNER
Normally served in the Lincoln Restaurant between 6.30pm and 8.30pm but also served in the Washington Suite for special occasions and events such as our Langstone specials. Further details including example menus are available on the Dinner Pages.

We also offer and extensive snack and light meals menu which is available from 11.30am to 8.30pm every day. 

E-MAIL (ELECTRONIC MAIL)
For those who wish to contact us by E-mail please use our contact page. 

The hotel has Free Wi-Fi broadband access to the internet via our network of Freespot Wi-Fi Access points these support 802.11b/g/n/ac/ax connected to a superfast E1000 1Gb leased line connection. 

EARLY MORNING CALL
Guests may arrange an early morning call by contacting Reception. 

EARLY MORNING TEA
This is available for guests to help themselves from the hospitality tray, for which no charge is made.
For guests who would prefer a tray delivered to their room, this service is also available at an extra charge.
Please order from Reception the previous evening. 

ENTERTAINMENT
We try to provide a little to please all our guests. Details of past, current, and future acts are available on our Entertainment pages. 

For the younger members of the family we have a full programme of events throughout the holiday periods. 

EV (ELECTRIC VEHICLE) CHARGING
In July 2022 the hotel installed two 7Kwh electric vehicle chargers.

The units are operated via the Charge Assist app which can be obtained  here or by scanning the QR code located on the notice beside each machine. 

Once the Charge Assist App is installed, plug the car into the charger and scan the QR code with the app to commence charging. 

The Charge Assist App will pre-authorise £20.00 on your card when it is first used, when the vehicle has completed charging any unused credit will be refunded immediately. If more than £20.00 is required then additional pre-authorisations will be made and any credit unused will be refunded on completion of charging. 

EXETER
The County Town of Devon and the administrative centre. Excellent Shopping, A magnificent Cathedral and Guildhall, some Roman ruins. There really is a wealth of things to do and see in Exeter and it is just a 20 minute drive from the hotel. 

The number 22 bus runs from outside the Hotel Gates to Exeter and Newton Abbot and there is a regular Train service to Exeter from the Station at Dawlish Warren please contact reception for times. There is a map showing the route to and from the railway station at Dawlish Warren available here.

FAMILY
The Rogers family have owned and managed the Langstone Cliff Hotel since 1946 and we like to think that to this day we have maintained a very personal link with our guests. 

One of the family is invariably at hand should they be needed. Gerry and Geoff  are mostly retired but are often to be found around and about the hotel, Mark and Louise are the current management team. 

Simon, Gary, Vicky and Suzy are all part of this truly family affair. There is a short history of the hotel available by clicking here. 

FANS
As of November 2023, 48 of the 64 bedrooms available are air conditioned, if however you would like a fan we have a limited quantity available, once again please contact reception and a fan will be provided.

FAX
The hotel has a fax machine the number is 01626 868006 should you wish to send a fax please contact reception. 

FIRE
Please acquaint yourself with the emergency instructions in each bedroom. If the fire alarm should be raised when you are in the public rooms of the hotel, please make your way to the tennis courts.
Our Fire alarm system is tested each Monday between 11.00 and 15.00, the alarm will sound briefly then stop please do not be alarmed.

FITNESS ROOM (GYMNASIUM)
The hotel has a small fitness room with a selection of cardiovascular equipment including a Rowing Machine, an Exercise Cycle, a Cross Trainer and a Treadmill. Located in our health and fitness complex adjacent to the indoor pool. Entry is controlled and young children are not permitted within the fitness room. The Fitness room is normally open from 07.00 to 19.00 each day. Unaccompanied children under 16 are not allowed to use the equipment.

FREESPOT
This is a free internet access facility using Wi-Fi (wireless internet). Guests may access the internet from anywhere in the hotel using any Wi-Fi equipped mobile phones,  tablets, computers, laptops broadband speeds via our network of over 40, 802.11 b/g/n/ac/ax access points scattered throughout the hotel. As the name suggests this a free service. 

FRIDGES
We have a limited quantity of mini fridges suitable for the storage of medicines or baby food, please contact Reception if you would like one placed in your room.

GUEST ROOMS
There are in total 64 bedrooms available in the hotel, many have sea views, Balconies and or Air Conditioning: 

12 Standard King Bedded rooms
4 Standard Family Rooms With 1 King Bed and 1 Single Bed
11 Larger Family Rooms with 1 Double Bed, 1 Single bed, Air Conditioning and the possibility of adding a second single bed or cot.
4 King Bedded Ground Floor Family Rooms with Air Conditioning
4 King Bedded Sea View Doubles with Air Conditioning
4 King Bedded Sea View Family Rooms with Air Conditioning
2 King Bedded Woodland View Poolside Balcony Rooms with Air Conditioning
5 King Bedded Lawn View First Floor Poolside Balcony Rooms with Air Conditioning
5 King Bedded Lawn View Ground Floor Poolside Balcony Rooms with Air Conditioning
5 King Bedded Washington Balcony Rooms with Air Conditioning
6 family suites 5 consisting of Two bedrooms off a small lobby and a bathroom, the 6th Room has Three Bedrooms off a small lobby and a bathroom all with Air Conditioning
1 Ground Floor Suite with Air Conditioning
1 Compact double room with a 4’0 double (We also let other rooms for single occupancy).
Ten of these rooms are located on the ground floor and all of these have walk-in showers.
Seven of the first floor rooms also have Walk-In showers, these first floor rooms do not have baths as well as showers.

There are additional details available for each of the bedrooms we can offer available by clicking here. 

We have an online booking system available as well – Please click here to book online. 

HAIRDRESSING
The Hotel has its own Salon; Amor Hair and will endeavour to look after the hairdressing needs of ladies, gents and children from Tuesdays to Saturdays. 

Appointments can be made directly with Emily. To book an appointment please call 07541 803458. 

There is a small leaflet about “Amor Hair” 

HAIRDRYERS

Hairdryers are available in all bedrooms and in both the ladies and gents changing rooms in the pool complex. 

HIGHCHAIRS
We have a number of highchairs available, please ask if your require one.

HOSPITALITY TRAY
Each bedroom has facilities for making tea and coffee at your own convenience and there is no charge for supplies for this service. You will be restocked daily. 

HOTEL RESERVATIONS
Advance reservations may be made at Reception or online. Also please feel free to Email us reception@langstone-hotel.co.uk. 

INTERNET ACCESS
The Langstone Cliff Hotel has a 1GB leased line which is made accessible throughout the hotel and bedrooms via our free Wi-Fi Network called FREESPOT. There is no password, please enter you details into the log-in screen for FREE access.

IRON
An iron and ironing board are available in the guest laundrette. Alternatively an iron and ironing board can be delivered to your room on request, please contact Reception.

KEYS
The hotel has a high security electronic door locking system fitted to all guest rooms. Guests may have as many keys to their room as is required it is not essential to return the keys in when leaving the hotel but it is appreciated if they are returned before departure. 

Keys automatically de-activate at 11.00am on the day of departure should you wish to retain the use of your room after this time please contact reception. 

LAUNDRETTE
The Laundry Room is situated at the rear of the hotel. There are two token-operated machines. There are facilities for hand washing and ironing. Tokens may be purchased from Reception at a cost of £5.00 per wash (August, 2022) including detergent. 

LIFT
The Hotel has just two floors ground and first. 

There is a lift located in the Washington Suite foyer giving access to the first floor of the hotel.  Not all rooms have level access from the lift.

The dimensions of the lift are 930mm by 1070mm the door opening is 800mm. 

There are also 4 staircases. The first floor of the hotel may also be accessed on the level from the upper car park. 

LOST AND FOUND
Please inform Reception of any items lost or found. 

LOYALTY WEEKENDS
Extra special weekends packed with high quality entertainment and extra value. 

Based on our popular Langstone Special Weekends and offering superb value for those of our customers who have visited us before – and there are lots and lots of you. 

Details of our next loyalty weekend can be found here. 

MAIL
Postal deliveries are normally about lunchtime. There is a sub post office at the Marina (approx 1 mile), and  a pillar box opposite the top of the hotel drive.

MEAL TIMES
Breakfast (Mon – Sat) 7.30 – 10.00am 

Breakfast (Sunday) 8.00 – 10.00am 

Bar Snacks and Light Meals – 11.30am – 6.00pm

Limited Bar Snacks and Light Meals – 6.00pm – 8.30pm

Sunday Lunch 12.45 – 2.00pm 

Children’s Supper 5.30 pm 

Dinner 6.30 – 8.30pm 

Lunch is available any day of the week by prior arrangement and indeed is included in our Christmas and New Year and Loyalty packages. Lunch is also often available when the hotel is hosting conferences and meetings, please feel free to call and check. 

MEDICAL ATTENTION
Dawlish Doctors run a group practice with an appointment system and guests wishing for medical attention should telephone the Health Centre on Dawlish (01626) 888877, phone before 10 am for appointments. There is a dispensing chemist at Dawlish Warren, and there are two in the main streets of Dawlish and one at Starcross. 

MOBILE PHONES
Guests are asked to show courtesy and consideration to other guests in the use of mobile phones. 

NEWSPAPERS
Please order at the newspaper of your choice from Reception for delivery to your room around 7.00am. (The I is complimentary, alternative papers at cover price). 

NIGHT PORTER
A night porter is on duty each night and he may be contacted during the small hours should anything arise. 

NON-SMOKING
From Sunday 7th January 2007 the hotel introduced a Non-smoking Policy for the whole hotel including all bedrooms and balconies. This also includes Vaping.
It is still possible to smoke under the Gazebo’s and in the hotel grounds but not on the hotel Verandah, Hotel Balconies, or anywhere inside the hotel. 

PARKING
Please park within the marked bays. 

There are dedicated disabled spaces at the front of the hotel and at the end of the Washington Suite. 

Management are not responsible for loss or damage to vehicles parked in the hotel grounds. 

There is parking for over 200 cars plus space for coaches. 

As of the 28th August 2020, our Car Park is being managed by Smart Parking. All customers of the hotel, that book direct (both resident and non-resident), are still able to park free of charge, but you are required to sign in at reception with your car registration on arrival.

Please ensure that all vehicles in your party are registered, to avoid fines.

Please note that all fines come directly from Smart Parking, not the hotel and if you receive a fine and wish to contest it, you will need to contact Smart Parking directly 

PETS
Dogs are allowed at the hotel but not in any food serving areas. Owners must be in total control at all times. Food is not provided.
Please do not allow your animals on the furniture. 

PICNIC LUNCHES
If you are positive about your plans, it is helpful to know of picnic meals overnight, but normally only about 30 minutes is all the notice we need. 

PUBLIC ROOMS
All the public rooms of the hotel are named for the convenience of both staff and guests – after all, it is nice to know where you are going, or where you are, or possibly even where you have been! 

THE HALL: Main Reception area or foyer. Popular bar for those who don’t like to miss anything! 

LINCOLN BAR: Right at the heart of the Hotel, all day, everyday bar. Beverages and light snacks may be ordered here. 

LINCOLN RESTAURANT: Open daily for breakfast and dinner, Carvery style service most of the time but full service is always available.

WASHINGTON FOYER: The principal entrance and foyer servicing the Washington Suite. 

WASHINGTON LOUNGE BAR: Very comfortable, the air-conditioned bar used in conjunction with the ballroom. 

WASHINGTON BALLROOM: Superb purpose built ballroom with air-conditioning and maple strip floor. Exceptionally versatile often in use for conferences, concerts, wedding receptions, seminars, dinner dances and, of course, our own cabaret specials. 

CONSERVATORY: Extremely flexible can be configured as 1, 2, 3 or 4 rooms all with direct access to the ballroom. Can also be opened fully to extend the ballroom, Also provides drive-in access to the ballroom if required. Spectacular sea views. 

LOUNGE, VERANDAH AND DRAWING ROOM: Three interconnecting rooms overlooking the sea primarily the lounge area of the hotel but with a hundred applications. 

POOLSIDE ROOM: A very comfortable lounge with a superb outlook. The home of our large screen TV. 

WOODLAND ROOM: Soft play for the children. Has a selection of toys and games! Close to the indoor pool.

GARDEN ROOM: Usually houses the table tennis but also suitable for conferences. 

SNOOKER ROOM: Self-explanatory – located just behind reception – and we can’t move it! 

QUESTIONS
Any questions please contact reception either by telephone 01626 248243, E-Mail, or fax 01626 868006.
(this was a later addition to this guide primarily to make sure there was a link to the letter Q) 

RADIO
A clock radio can be provided on request and all of the televisions can provide this functionality. 

RECEPTION
Any queries, special requests, problems, complaints, praise – ask Reception. We may not always have the answer immediately but we work on the “I know a man who does” philosophy! 

Reception is normally staffed from 7.30am to 11.00pm every day of the year. 

RELIGIOUS SERVICES
The hotel is in the Parish of Cofton with a very small, pretty church tucked away near Cockwood (1 ½ miles). The nearest Roman Catholic Church is in Dawlish (1 ½ miles). Also in Dawlish are Methodist, United Reform, Spiritualist and other churches and places of worship. There is a magnificent Cathedral at Exeter. 

ROOM SERVICE
Continental breakfast and indeed all meals are available on request. 

A £5.00 per tray charge is made for room service. A copy of the menu is in the bedroom folder. 

SHOPPING
Dawlish offers a typical and very adequate “small town” shopping and Exeter, about half an hour away, offers superb shopping centres. 

Here at Dawlish Warren, one can find a wide range of gifts, clothing and beachwear during the summer months and right here in the hotel, Reception has a small range of toiletries, confectionery and gifts for your convenience. 

SMOKING/VAPING
From Sunday 7th January 2007 the hotel introduced a Non-smoking Policy for the whole hotel including all bedrooms and balconies.
It is still possible to smoke under the Gazebo and in the hotel grounds.
We do not sell tobacco products. 

SOLAR PANELS
The Indoor Pool is pre-heated by the solar thermal array located on the roof of the poolside wing.

SPECIAL WEEKENDS
We have become very proud of our Special Weekends presented throughout the year. The weekend comprises two nights’ accommodation with full English breakfast, a dinner dance on the Friday night and dinner, dance and cabaret on a Saturday night. Just to whet your appetite, look at some of the acts we have had and who are due to appear at the Langstone Cliff Hotel: 

Kenny Ball, Frankie Vaughan, Syd Lawrence, Vince Hall, The Searchers, Chris Barber, Gerry and the Pacemakers, The Rockin’ Berries, Frank Carson, Lenny Henry, Billy Lewis Drifters, Joe Pasquale, Magic – a Tribute to Queen, Abba Arrival and so on. 

Our next events our outlined on our Entertainment pages 

SPORTING FACILITIES
There are facilities for snooker, table tennis and tennis within the hotel grounds. There are Indoor and Outdoor Heated Swimming Pools and a fitness room. Equipment is supplied.

Bowls: Two greens in Dawlish, one at the Lawn, town centre, the other at the playing fields (½ miles this side of Dawlish) where there is also an indoor green. 

Fishing and Boating: There is a small harbour at Cockwood (1 mile) where guests may conveniently launch their own small craft. Fishing trips and “around the bay” type trips can be made at Dawlish.

Freshwater Fishing: This is available within a short car ride; please ask for assistance at Reception. 

Golf: The Hotel is uniquely placed with no less than five 18-hole courses within 10 miles of the hotel, as well as three approach courses. The 18 hole courses are at Exeter, Torquay, Stover, Teignmouth and, of course, right on our doorstep just a few hundred yards away, the Warren club. 

There is a golf practice area within the hotel grounds.

Horse Racing: There is National Hunt racing at both Exeter Racecouse and Newton Abbot Racecourse. 

Horse Riding: There is a list of local stables on the noticeboard. 

Short Mat Bowls: The Hotel regularly hosts Short Mat tournaments please ask at reception or click here for further details. 

STAFF
The hotel employs around 80 staff. We are sure that we surround ourselves with a dedicated team that we are all genuinely anxious to please. Many of them have been with us for many years and will, of course, be well known to regular guests.
Charlotte leads the Housekeeping team, the Restaurant and Banqueting Manager is Jane, Gary leads the Chef Brigade, Sarah is Head Receptionist, Ben manages the Bars, Suzy looks after Accounts and Louise is the front of House Manager. 

STAMPS
Stamps are available at reception. 

There is a Royal Mail Post box opposite the Hotel Drive entrance. 

The nearest Sub Post Office is at the Marina approximately 3/4 mile, 15 minutes walk from the hotel or 5 minutes drive. 

SWIMMING POOLS

There are paddling pools at both the indoor and outdoor pools.

The indoor pool is normally open each day from 7.00 am to 7.00 pm and maintained at around 30°C (90°F). 

The seasonal outdoor pool is fenced against toddlers, but normally open from 9.00 am to 6.00 pm, when the weather is favourable. The pool is also heated during the season (May to September) to approx 25°C or 80°F. 

Guests wishing to swim in either pool, out of the normal opening times, may check availability with Reception. Both the pools are normally unattended but are monitored via CCTV at the reception.

Children under the age of 16 are not allowed into the pools without an adult present.

Your attention is drawn to safety recommendations posted at the entrance to the indoor pool. 

TEA AND COFFEE MAKING
All of our rooms are equipped with tea and coffee making facilities and stocks are replenished daily. Should you prefer to have tea or coffee delivered to your room please contact reception. There is a very shiny sparkly espresso machine in the Lincoln Bar which produces wonderful coffees. 

TEIGNMOUTH
Teignmouth pronounced “Tinmouth” is the next town along the coast from Dawlish approximately 5 miles from the hotel at the mouth of the river Teign opposite the village of Shaldon.

There is a larger shopping centre than Dawlish, a working commercial port, some slipways for launching private craft, a museum, two supermarkets, and several restaurants and bars.
There is a regular bus service from outside the hotel and a regular train service between Teignmouth and Dawlish Warren.
There is a road bridge linking Teignmouth and Shaldon and a passenger ferry linking their respective beaches during the summer season.

TELEPHONE
The hotel has a Mitel telephone system with approximately 100 extensions (one phone in each guest room and approximately 30 administration extension) and six SIP trunks. 

TELEVISION
All hotel bedrooms are fitted with LCD TV.
In addition to the normal Freeview line up, we also have a selection of Sky sports channels available in the hotel bedrooms and in the hotel lounge. BT sports Channels are also available on the TV in the Lincoln Bar.

There are no additional charges for satellite TV. 

TERMS and CONDITIONS
Click here for our booking terms and conditions.

THEATRE
The Shaftesbury Theatre, Dawlish and The Paviliions ,Teignmouth and The Palace Theatre, Paignton each have their own small theatres where local amateur companies regularly perform. 

The Northcott Theatre, Exeter, The Princess Theatre, Torquay and The Theatre Royal, Plymouth produce regular seasonal programmes which are usually available in our information centre. 

The Princess Theatre, Torquay and The Theatre Royal, Plymouth offer productions to West End standards. 

Powderham Castle and Killerton Gardens are becoming regular venues for summer picnic-in-the-park style musical presentations. Again the information centre carries publicity. 

Programmes for all theatres are displayed on the notice board. 

TORBAY
The hotel is situated approximately 12 Miles from Torbay which includes Torquay, Paignton and Brixham. There are a wealth of attractions in the “Bay” area including Paignton Zoo and environmental park, the Model Village, Kents Cavern, and Bygones. There is also a comprehensive shopping centre, a couple of theatres, the Princess Theatre at Torquay and the Palace Theatre at Paignton. There are also several night clubs in Torquay. 

More information on Torbay is available here. 

TOURIST ATTRACTIONS
The South West of England offers an absolute abundance of tourist attractions, both natural and man-made, covering every possible interest. 

We have our own in-house tourist information centre with posters and leaflets on countless of these attractions and large-scale maps to help you plan your days. 

The nearest and very popular attraction is Powderham Castle, just three miles away. 

Further afield there are some modern world and class attractions – The National Marine Aquarium at Plymouth (1 hour), The Eden Project, St Austell (1 ½ hours) and the National Maritime Museum at Falmouth (2 hours). 

TRANSPORT

BY CAR.
The Hotel Postcode is EX7 0NA. If using a satellite navigation system (Sat Nav) and travelling on the A379 from Exeter to Dawlish please ignore the instruction to turn into Week Lane (very narrow, impassable for large vehicles) and continue on (250metres) to the main road junction on your left.

From Exeter and the North.
Leave the M5 by junction 30 and follow signs for Dawlish on to the A379, for about 8 miles through Kenton and Starcross. Then turn left by the small harbour, half a mile after the village of Starcross. Once you are in Dawlish Warren, the road turns right, up the hill – the Langstone Cliff Hotel is on your left.
Alternatively, continue to the end of the M5. Take the A380 for Torbay, then take the left turn for Starcross – the B3381.
From Plymouth and the West.
Take the A38 towards Exeter leave the A38 at Exeter Racecourse following the signs for the course. Cross the mini roundabout and proceed towards the A380 at Telegraph Hill. Cross this junction and proceed down the B3381 to Starcross.
From Newton Abbot or Teignmouth.
Follow the A379 through Dawlish about 1 mile then take the right hand turn signed Dawlish Warren. A further ¾ mile – the hotel is on the right.

RAIL
Guests planning to arrive by train should book to Dawlish. There is a station at Dawlish Warren, just 500 metres from the hotel, but Inter-City trains do not all stop there, and there is no taxi rank.

The railway line between Starcross and Newton Abbot offers wonderful views of the Exe Estuary and the Warren, runs along the seawall from Dawlish Warren to Teignmouth (going through five tunnels in the red cliffs on the way) and finally along the bank of the Teign Estuary into Newton Abbot. A particularly picturesque trip and a must for railway buffs! 

There are also two steam train tracks with very pretty runs within half an hour drive of the hotel. The Paignton and Dartmouth Steam Railway links Paignton and Dartmouth, and links to the main line services at Paignton whilst the South Devon Railway runs from Buckfastleigh to Totnes.

BUS AND COACH
Long distance bus transport is also available to Dawlish. Local bus services for Exeter and Torquay are available from the top of the hotel drive. Current times are availble from Reception.
AIR
Exeter International Airport is about 14 miles from the hotel and offers an ever-improving service and variety of destinations. There is a taxi rank at the airport or flights can be met by appointment.

VALUABLES
Your attention is drawn to the Hotel Proprietors Act 1956 exhibited at Reception. If you have any valuables you wish to be deposited in our safe, please contact Reception. 

VEGANS
All menus offer vegan options, but please do not hesitate to have a word with the Reception or the bar for any particular dietary requirements.

VEGETARIANS
All menus offer a vegetarian option, but please do not hesitate to have a word with the Chefs for any particular dietary requirements. 

WEDDINGS
The hotel played host to its first Wedding reception in 1947. Since then countless brides and grooms have commenced married life here at the Langstone. Since April 1995 the Hotel has been licensed to hold civil marriage ceremonies. Thus we are now able to present the ceremony and the reception here at the Hotel. This is not restricted to residents of the registration district of Devon. It is possible to get married on any day of the week, including Sundays. 

With Saturdays at the hotel booking up to 24 months in advance this is becoming an increasingly popular option. Please enquire for further information. 

Wi-Fi – FREESPOT
The Hotel has an extensive Wi-Fi network currently with an E1000 1 GB high speed leased line connected to a network of 802.11 b/g/n/ac/ax access points providing coverage throughout the hotel. Free access to the network is provided to the network via a log-in screen to a secure network. Look for FREESPOT 

WINES
The current hotel wine list offers about 40 wines from all parts of the World. All sensibly priced and maintained at correct temperatures, many are available by the glass. Favoured wines not listed can invariably be sourced with sufficient notice.